Overview:
If you're experiencing connection problems or slow performance while playing Wild Forest, follow these steps to troubleshoot the issue.
Common Issues:
Frequent Disconnections:
Solution: Switch between Wi-Fi and mobile data to see if the issue persists. Restart your router and check your connection speed. If the problem continues, contact support with details of your network setup.
Slow Loading Times:
Solution: Ensure that your device meets the minimum requirements for the game. Close any background apps to free up resources and try again. If the issue persists, try restarting your device and reinstalling the game.
High Latency or Lag:
Solution: Check your internet speed and try connecting to a different network. If the problem persists, report the issue to support with your Player ID and details about your device and network.