Overview:
If your quest or challenge progress isn’t updating correctly, follow these steps:
Ensure Stable Internet Connection:
Progress tracking often depends on a reliable internet connection. Switch between Wi-Fi and mobile data to check for connection issues.
Log Out and Back In:
This refreshes your session and may update any progress that wasn’t showing earlier.
Check for Known Issues:
Review any announcements for known bugs or issues with the specific quest or challenge.
Contact Support:
If your progress is still not updating, contact support with a description of the issue, your Player ID, and screenshots of the progress you’ve made.