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Troubleshooting NFT and Marketplace Issues
Troubleshooting NFT and Marketplace Issues
Updated over 2 months ago

Overview:
Having issues with your NFT purchases or marketplace transactions? Follow these steps to resolve common problems.

Common Issues:

  1. Failed NFT Purchase:

    • Solution: Ensure your Ronin Wallet is properly linked and has sufficient funds. Double-check your internet connection and try the transaction again.

  2. Missing Items in Marketplace:

    • Solution: Log out and log back in to refresh your inventory. If the item still doesn’t appear, wait a few minutes and check again.

  3. Incorrect Item Price:

    • Solution: Confirm the price listed on the marketplace is correct. If the price seems wrong, contact support with the item details.

  4. Unable to List or Buy Items:

    • Solution: Ensure your wallet is synced and that the marketplace is not under maintenance. If the issue persists, report it to support.

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