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What to Do If Your Game Crashes or Freezes
What to Do If Your Game Crashes or Freezes
Updated over 3 months ago

Overview:
If your game crashes or freezes, follow these steps:

  1. Restart your device and close all background apps.

  2. Check for game updates and make sure your internet connection is stable.

  3. If the issue persists, clear the cache or reinstall the game.

  4. Still having problems? Submit a support ticket with your Player ID and device details.

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